About our cover - HomeRescueCo

Elements of Cover in detail...

Please click or tap on the titles below, to learn more about each element of cover.

Please ensure that you read these cover elements along with our policy wording, which is available at the bottom of this page.

Plumbing and Drainage

We will carry out Emergency Repairs following damage to or failure of the plumbing and drainage system which could result in Internal Flooding, Water Damage, Drainage Problems or that you do not have access to one or more usable toilets within your home.

Internal Electricity

We will carry out Emergency Repairs following the electricity failure of at least one complete circuit which cannot be resolved by resetting the fuse box.

Gas Supply

After the National Gas Emergency Service has visited your home and isolated the Gas Supply, emergency repairs will be carried out to repair/replace the damaged section of internal Gas Supply pipe.

Water Supply

We will carry out Emergency Repairs to a water supply system that is not providing water to the kitchen, or bathroom.

Security

We will carry our Emergency Repairs following damage or failure to an external lock, door or window which would make areas of the home insecure, and easily accessible to intruders.

Access to Home

Should you lose your only available keys to the property, then we will gain access to the home and ensure it is left secure.

Primary Heating System

We will carry our Emergency Repairs following the complete breakdown of your primary heating system which results in the complete loss of heating and/or hot water.

Pests

We will carry out Emergency Repairs following a pest infestation, and ensure that the property is cleared and protected for the future.

Roofing

We will carry out Emergency Repairs following missing, broken or loose tiles which cause internal water damage.

Boiler Replacement

We shall contribute toward the cost of a Brand New boiler, should yours breakdown.

Overnight Accommodation

Where it has not been possible to resolve the emergency repairs, then we will arrange overnight accommodation for you and your family.

Alternative Heating Allowance

We will pay a contribution towards the cost or hire for an alternative heating source, should your primary heating system fail.

About the HomeRescueCo…

The HomeRescueCo is a Home Emergency service and insurance provider operated and managed by DCL.

DCL is a Niche insurance business providing a number of specialist schemes in a number of diverse areas.

Our business and call centre is based in the UK, and we don’t ever cold-call our customers. We work hard to ensure that our customers are always satisfied with both our products, and the levels of service received.

You’ll be pleased to know that DCL and it’s founders have been featured by a number of leading press, media and industry papers, including: